Services

Ongoing Client Relationships with Continuous Service and Support

We are dedicated audiovisual partners and the go-to resource to solve complex problems for each one of our clients. That means our group is there from the initial planning stages through all levels of implementation, training, and beyond.

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Virtual Event Support

Event planning can be overwhelming. Let our team of experts take the technology off your plate. This audio and video service allow you to focus on the task at hand and not worry about the behind-the-scenes work. From rehearsals to debriefs our team will make sure your virtual event runs smooth.

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RootCloud

We developed RootCloud to help monitor all of your Root-Installed AV systems. The unique blend of these platforms provides the greatest amount of usable data to allow RootCloud to actively manage your system and immediately react to issues.

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24/7 Support

Our Support team is always here. From Root Cloud to daily on-site technical support our team of certified technicians will provide the service you deserve. Ensuring your rooms have minimal downtime is our goal and promise to you. Let our team support you for all your technical needs.

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Preventative Maintenance

Regularly scheduled maintenance of your audiovisual systems is important to optimize system usage and maintain peak performance. The service team at Root schedules onsite preventative maintenance to reduce the chance of system failure resulting in minimal system downtime.

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KeyRefresh

For organizations using Zoom Room or Microsoft Teams, Root Integrated Systems offers installation and deployment services for seamless unified communication and video conferencing experience. Our key refresh offers the peace of mind that your audiovisual systems are always up to date to avoid downtime. Our Conference as a Service solutions combines remote monitoring, immediate hot swap of hardware when an issue arises, and the ability to change unified communication platforms.

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Design Build

Our team works directly with the project team from the beginning to provide unified project recommendations that will fit your unique space and overall strategy. We work collectively to address any changes or issues that arise. Collaborating together helps keep the project on time and on budget.

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Virtual Reality Project Planning

Using virtual reality technology, our team can fully immerse clients in their environments to test, theorize, and plan for the project. This design service allows us to ensure proper placement of displays, furniture, and other in-room technology. In the end saving time and money during the rough-in and install phase.

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LiDAR Room Scanning

Creating accurate drawings of your space dimensions is important in the planning phase. We use LiDAR technology to scan your space to ensure we have mapped the layout including automatically detecting the ceiling height, walls, corners, windows, and doors. These scans help us to outfit your room with the appropriate technology. We use the LiDAR scan to build and accurate 3D model to utilize in CADn and BIM for precise planning.

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Digital Content Services

Fresh, engaging content is the most important part of creating effective digital signage and video walls. Root Digital Content services help your team develop the skills to create high-impact content for your customized signage solution. With our experience with digital signage platforms, like BrightSign, we have the know-how to create stunning and engaging content. From video walls to office signage, we will help you devise a digital signage strategy, create the best content, and monitor the health of your display solution.

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Managed Services

Our Managed Services offers the audio-video support you deserve. We will provide a long-term partnership that will maximize the investment you have made, starting with training and implementation. Our services range includes on-site technical support, virtual event management, and remote monitoring tools. With our expertise and advanced tools, Root Integrated helps minimize downtime when issues arise.

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Training + Education

We know that proper training is key to the adoption of new technology within an organization. Our team provides a training strategy that fits your needs. Our Experience and Deployment Team is a part of your project from inception to installation and beyond. In all of our deployments, we are transparent about the processes and procedures throughout all of the phases of a project. By providing this insight to customers and end users, Root Integrated can ensure your system will be easy to use and functions as intended.

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